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FREELANCER FAQ
What is Outsource.com?

Outsource.com is a secure, online marketplace where individuals and businesses can safely and easily outsource their projects, while saving time and money. As a client on Outsource.com, you will be able to post jobs; Outsource.com will search for the best agencies/freelancers and find solutions for your business or individual needs. You can work on refundable projects and freelance projects by funding milestones and, once completed, release the funds.


Getting started is quick and simple.
  1. Sign up
    If you haven’t already, sign up as a freelancer and begin receiving job requests.
  2. Build your profile
    Make it a point to articulate your skills, highlight your core competencies, upload your professional portfolio, include any relevant certifications or test scores to help boost your credibility, and upload a professional photo of yourself. The more information you provide, the better your chances of getting hired.
  3. Begin receiving jobs
    Various clients will post jobs from which you can choose. We do understand that not every client is easy to handle. That is why we allow you to work with multiple clients and make the best choice satisfying their needs.

Outsource.com is free to sign up and hire. Also, there is a $20/month for Freelancer and $100/month for Agency and team charge added for Casecamp.com project management tool once project awarded to service Buyer. Also aiding you in creating the best possible experience for you to hire and pay freelancers on the site. Below is the pricing we charge for Freelancers and for Managed Jobs you pay from $25/hour.

Increase Visibility
Featured Profile
Freelancer or Agency
Win More Jobs
Video Interview
Connects
Unlimited Bid
Project Management
Advertisement
E-Commerce
Certification
Additional Connects
Payment Protections and More
US ACH WithDrawal Charges per transaction
International WithDrawal
Service Fee
Silver
Free
Freelancer or Agency
0
5
$50 or $100 ( $1 per connect)
$1
$5
15.0%
Gold
$20 / month
Freelancer Only
0
Unlimited
$1
$5
8.25%
Platinum
$100 / month
Agency Only
2
Unlimited
$1
$5
5.0%

* Our commitment is to get, 2 video interview per month, if we fail to do so 10 connect per failed interview will be added to your account.

Outsource.com provides you with a list of projects. All you need to do is sign-up, bid on a project, and complete a 30-minute call with an Outsource.com agent. If you are approved, you will be assigned to the project and you may start your journey as a freelancer. We will set up a payment plan so that you are paid upon completing milestones.

Outsource.com is a smarter and easier way to grow your business and connect with clients who need your skill set. We will match you with recommended projects, connect you with clients, and help you every step of the way so that you can get the best results.

With Outsource.com, you will have access to innovative tools to help keep the job search simple and easy.

  • Finding businesses and individuals
    Get connected to future clients who are ready to hire you.
  • Specific job requests
    To ease your search, we will match you with only clients who need your specific skill set.
  • Customer support
    Our customer support team is here when you need them the most. We will help you in times of difficulty and get you back on track.
  • Outsource Payment Protection
    Outsource.com payment protection system provides a secure environment for people working together at Outsource.com so that all parties are protected in case of dispute. Payment protection applies to both hourly paid projects and projects paid at a fixed rate.
  • Protection: in the event of a dispute the Outsource.com team will intervene to ensure the issue is reconciled immediately.

“Applying for a job is easy. There are a few ways to apply for a project:

  1. Apply through new job request emails
    We will send you an email when there is a job posted requesting the skill set you have.
  2. Apply through the job requests tab
    This gives you a list of projects which are asking for your skills
  3. Place a quote
    Place your estimated quote and get a job right away if the client is satisfied the by the quote.

Outsource.com offers a large pool of clients who need your expertise. Clients’ projects include, but are not limited to:

  • Web development
  • Content writing
  • Graphic and web design
  • Data entry and SEO expertise
  • Application development
  • AI and machine learning
  • ALEXA coding

In the message you send to a potential client, you should include:

  • Rate of pay
    Include your hourly rate for the job and perhaps set up a deliverable system so that you are paid as you accomplish tasks.
  • Differentiating factors
    Set yourself apart from others and make sure you tell the client why you would be the best freelancer for their job.

Yes. Once you are logged into your account, you will be able to see the jobs for which you have provided quotes. You must click on the tab at the top of the page named My Jobs. You will be able to see all your quotes for jobs which you have sent

To get paid hourly for work completed, you must submit the number of hours you have completed each week through the work log for each job. The clients will be charged for the number of hours you have entered each week. If there are no disputes filed by the client, these funds will be paid [I think this is better than “made available” – is the Outsource.com system paying the freelancers with the clients’ funds?]/ Should there be any Bank holidays, please allow for more time for the funds to be deposited.

Note: In the case of a freelancer’s failure to complete a job within the quoted time, the client has a right to refuse pay.

Freelancers working on a fixed contract will be paid upon the completion of deliverables agreed upon by both parties. Funds from the client will be held by Outsource.com until the client authorizes the release of payment. At that time, funds will be made available to the freelancer, who can then withdraw the funds.

In order to collect funds for services provided by you (freelancers from Outsource.com), you must use ACH (Automated Clearing House for the U.S. only), PayPal, wire transfer, eCheck (for certain countries), or the choice of receiving a mailed check. To withdraw funds from your payment put on hold by Outsource.com, go to the section, Receive Payments, in the account section of your profile.

Should issues arise between a client and freelancer, both parties are able to file a dispute with Outsource.com. Disputes will be settled in an appropriate and timely manner by the team at Outsource.com to help mediate any issues held by the two parties. The job that has been filed for dispute will be paused until the matter is resolved by our team.

Payments typically take 3-5 business days to process and be approved for final withdrawal.

Changing your password is simple and hassle-free. Once logged into your account, go into your Account Info. Choose the Password Settings tab and a link with instructions will be sent to your email. If you are locked out of your account, please go to the login page and click the link that says Reset Password. From here, we will send you an email with a link to reset your password.

If you are unsatisfied with the emails you receive, you can easily customize your email preferences. To do so, go into your Account Info, choose the Email Notification tab to remove yourself from our email subscription.

To help build your reputation, Outsource.com allows you to request reviews from previous clients that were composed and posted on a different site than Outsource.com. Simply go to your Profile, click the Reviews tab, and click Request Review from Previous Clients.

Your profile on Outsource.com will act as a resume that clients will use in order to evaluate your skills and experience before potentially hiring you. Having a well-developed and descriptive profile is your key to success. We recommend adding as many relevant skills as possible, constantly updating your portfolio, as well as a well-written description section so clients can get an excellent idea of who you are. Updating your profile is very easy, you just need to follow these simple steps:

  • Log into your Outsource.com account.
  • You will land on your Dashboard page. Click Edit Profile on the left-hand side of the page.
  • From here you can update your description, portfolio, skills, experience, and any other relevant information.

Profile Pictures
A profile picture represents who you are to your current and potential clients. Your profile picture should make the same good, lasting impression on someone as if you were meeting them in person. Upload pictures that are friendly, approachable, and most importantly, professional.

Your Portfolio
Your portfolio should be a collection of the best examples of work you have to display. Actions speak louder than words, so a strong portfolio will eliminate any question about exaggeration and highlight exactly what you can do. Clients want to see your accomplishments and will appreciate the time and effort you spent constructing your portfolio. Here is a short list of things you should include in your portfolio:

Your Resume

  • Multiple examples of work
  • A list of relevant accomplishments
  • A list of ways you can benefit your client

Skills & Credentials
Adding skills and credentials to your Outsource.com profile plays a key role in differentiating yourself from other freelancers. There is no limit to the amount of skills and certifications you add to your profile, as long as they are relevant to your field of expertise.

Adding positive reviews to your profile is important because it shows the client that you are credible and reliable. Building trust with your client is a key part of the hiring process and positive reviews will give you a better chance of being hired.

On Outsource.com, the best way to improve your credibility is to add client reviews to your profile. By adding reviews, clients will be able to see what real people had to say about their experiences with you. At times this can be more powerful than adding excessive skills and experience.

The client. Outsource's only business is connecting world-class experts to the clients who want to work with them - not intellectual property. Our contracts provide that all work created by a Outsource expert is the property of the client, not Outsource.

Outsource.com enters into agreements with every member of the talent network. Through these agreements, Outsource obtains exclusive ownership of the work created by the talent that works with you. We then provide you with the intellectual property for the work that the Outsource talent creates for you under our client agreement.

This clean and simple arrangement has worked well for our clients for many years. However, if you would like the expert to enter into a direct agreement with you to affect the direct transfer of Intellectual Property, we can work with you to ensure that your needs are met.